mar-20201106
falseMARRIOTT INTERNATIONAL INC /MD/000104828600010482862020-11-062020-11-060001048286exch:XNGS2020-11-062020-11-06

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_______________________________________ 
FORM 8-K
_______________________________________  
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): November 6, 2020
 _______________________________________ 
MARRIOTT INTERNATIONAL, INC.
(Exact name of registrant as specified in its charter)
 _______________________________________ 
Delaware 1-1388152-2055918
(State or other jurisdiction
of incorporation)
 (Commission
File Number)
(IRS Employer
Identification No.)
10400 Fernwood Road,Bethesda,Maryland20817
(Address of principal executive offices)
(Zip Code)
Registrant’s telephone number, including area code: (301380-3000
 _______________________________________ 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Class A Common Stock, $0.01 par valueMAR
Nasdaq Global Select Market
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter)
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.





Item 2.02.Results of Operations and Financial Condition.
Financial Results for the Quarter Ended September 30, 2020
Marriott International, Inc. (Marriott) issued a press release reporting financial results for the quarter ended September 30, 2020.
A copy of Marriott’s press release is attached as Exhibit 99 and incorporated by reference.

Item 9.01.Financial Statements and Exhibits.

(d) Exhibits. The following exhibit is furnished with this report:
Exhibit 99
104The cover page to this Current Report on Form 8-K, formatted in inline XBRL.

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SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
 
   MARRIOTT INTERNATIONAL, INC.
Date: November 6, 2020   By:  /s/ Felitia Lee
    Felitia Lee
    Controller and Chief Accounting Officer

3
Document
Exhibit 99

https://cdn.kscope.io/18a03b5186cd469fad7ed33529bc6bf9-marq22020pr_image1a1.jpg    https://cdn.kscope.io/18a03b5186cd469fad7ed33529bc6bf9-marq22020pr_image2a1.jpg
NEWS

MARRIOTT INTERNATIONAL REPORTS THIRD QUARTER 2020 RESULTS

Third quarter 2020 comparable systemwide constant dollar RevPAR declined 65.9 percent worldwide, 65.4 percent in North America and 67.4 percent outside North America, compared to the 2019 third quarter;

Third quarter reported diluted EPS totaled $0.31, compared to reported diluted EPS of $1.16 in the year-ago quarter. Third quarter adjusted diluted EPS totaled $0.06, compared to third quarter 2019 adjusted diluted EPS of $1.47. Third quarter 2020 impairment charges related to COVID-19 impacted reported and adjusted diluted EPS by $0.07;

Third quarter reported net income totaled $100 million, compared to reported net income of $387 million in the year-ago quarter. Third quarter adjusted net income totaled $20 million, compared to third quarter 2019 adjusted net income of $488 million. Third quarter 2020 impairment charges related to COVID-19 impacted reported and adjusted net income by $24 million after-tax;

Adjusted EBITDA totaled $327 million in the 2020 third quarter, compared to third quarter 2019 adjusted EBITDA of $901 million;

The company added more than 19,000 rooms globally during the third quarter, including roughly 1,400 rooms converted from competitor brands and approximately 7,600 rooms in international markets. Net rooms grew 3.8 percent from the year-ago quarter;

At quarter-end, Marriott’s worldwide development pipeline totaled nearly 2,900 hotels and more than 496,000 rooms, including roughly 25,000 rooms approved, but not yet subject to signed contracts. Approximately 228,000 rooms in the pipeline were under construction as of the end of the third quarter;

As of the end of the third quarter, the company’s net liquidity totaled approximately $5.1 billion, representing roughly $1.5 billion in available cash balances, and $3.6 billion of unused borrowing capacity under its revolving credit facility, less $30 million of commercial paper outstanding.


BETHESDA, MD – November 6, 2020 - Marriott International, Inc. (NASDAQ: MAR) today reported third quarter 2020 results, which were dramatically impacted by the COVID-19 global pandemic and efforts to contain it (COVID-19).

Arne M. Sorenson, president and chief executive officer of Marriott International, said, “While COVID-19 is still significantly impacting our business, our results for the third quarter showed continued
1


improvement in demand trends around the world. Worldwide RevPAR1 declined 66 percent in the quarter, a nearly 19-percentage point improvement from the decline in the second quarter. Greater China continues to lead the recovery and demonstrates the resiliency of travel demand, with third quarter occupancy of 61 percent and RevPAR recovering to down 26 percent, a 35-percentage point improvement compared to the decline in the second quarter. Third quarter occupancy at our hotels in North America reached 37 percent, nearly double occupancy in the second quarter, primarily driven by leisure, drive-to demand, with business and group recovering more slowly. Globally, 94 percent of our hotels are now open and welcoming guests.

“The Asia Pacific region led deal signings in the third quarter, accounting for more than half of all rooms signed globally, with the vast majority of those rooms in Greater China. During the third quarter, we added more than 19,000 rooms to our system, nearly 70 percent more than were added in the second quarter, achieving 5 percent gross rooms growth in the last 12 months. At quarter-end, approximately 228,000 rooms of our more than 496,000-room pipeline were under construction. Progress on projects under construction largely continues apace around the world, although we have designated a slightly higher number of projects on hold given macroeconomic uncertainty and discussions with our owners. For full year 2020, we now expect 2.5 to 3 percent net rooms growth, including terminations of 1.5 to 2 percent. Assuming progress is made in containing COVID-19, we would expect gross room additions in 2021 to accelerate compared to our expectations for 2020.

“Although the timing of a full recovery remains unpredictable, we are pleased with the significant progress we have made in restructuring and repositioning the company to successfully manage through these challenging times. Financially, we have strengthened our liquidity position, realigned our cost structure, and minimized our cash burn. We have also remained keenly focused on working with our hotel owners and franchisees to significantly reduce hotel level costs and help preserve cash in this extremely low revenue environment. Operationally, we have elevated our health and cleanliness standards to establish trust and credibility with travelers and to enhance the safety and wellbeing of our associates and guests.

“We still have a long road ahead, but this crisis will come to an end, and I believe travel will rebound quickly. I am confident that the many steps we have taken this year, combined with our unrivaled global
1 All occupancy and RevPAR statistics are comparable systemwide constant dollar and include hotels that have been temporarily closed due to COVID-19. Unless otherwise stated, all changes refer to year-over-year changes for the comparable period.
2


portfolio, the strength of our brands, and the power of Marriott Bonvoy position us very well now and for the future.”

Third Quarter 2020 Results
Marriott’s reported operating income totaled $252 million in the 2020 third quarter, compared to 2019 third quarter reported operating income of $607 million. Reported net income totaled $100 million in the 2020 third quarter, compared to 2019 third quarter reported net income of $387 million. Reported diluted earnings per share (EPS) totaled $0.31 in the quarter, compared to reported diluted EPS of $1.16 in the year-ago quarter. Reported results in the 2020 third quarter included impairment charges of $32 million pretax ($24 million after-tax and $0.07 per share), related to COVID-19.

Adjusted operating income in the 2020 third quarter totaled $147 million, compared to 2019 third quarter adjusted operating income of $734 million. Adjusted operating income in the 2020 third quarter included impairment charges of $32 million, related to COVID-19.

Third quarter 2020 adjusted net income totaled $20 million, compared to 2019 third quarter adjusted net income of $488 million. Adjusted diluted EPS in the third quarter totaled $0.06, compared to adjusted diluted EPS of $1.47 in the year-ago quarter. These 2020 third quarter adjusted results included impairment charges of $24 million after-tax ($0.07 per share), related to COVID-19. Adjusted results exclude restructuring and merger-related charges, cost reimbursement revenue, and reimbursed expenses. See page A-3 for the calculation of adjusted results.

Base management and franchise fees totaled $366 million in the 2020 third quarter, compared to base management and franchise fees of $821 million in the year-ago quarter. The year-over-year decline in these fees is primarily attributable to RevPAR declines related to COVID-19 and a decrease in other non-RevPAR related franchise fees. Other non-RevPAR related franchise fees in the 2020 third quarter of $119 million were $26 million, or 18 percent, lower than the year-ago quarter, largely due to lower credit card branding fees.

Incentive management fees totaled $31 million in the 2020 third quarter, compared to incentive management fees of $134 million in the year-ago quarter. The year-over-year decline in these fees is primarily attributable to lower net house profits at many hotels related to COVID-19. Roughly three-quarters of the incentive management fees recognized in the quarter were earned at hotels in the Asia Pacific region.
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Contract investment amortization for the 2020 third quarter totaled $48 million, compared to $16 million in the year-ago quarter. The year-over-year change reflects impairments of investments in management and franchise contracts related to COVID-19.

Owned, leased, and other revenue, net of direct expenses, totaled an $18 million loss in the 2020 third quarter, compared to $67 million of profit in the year-ago quarter as a result of RevPAR declines related to COVID-19.

General, administrative, and other expenses for the 2020 third quarter totaled $131 million, compared to $220 million in the year-ago quarter. Expenses in the 2020 third quarter reflect the company’s cost reduction efforts.

Restructuring and merger-related charges totaled $1 million in the third quarter compared to $9 million in the third quarter of 2019. Charges in the third quarter of 2020 reflect $40 million of costs related to the company’s organizational realignment, largely offset by a $39 million reduction of the non-tax-deductible accrual for the fine imposed by the U.K. Information Commissioner’s Office in relation to the data security incident disclosed in November 2018.

Interest expense, net, totaled $107 million in the third quarter compared to $92 million in the year-ago quarter. The increase is largely due to higher long-term debt balances and higher interest expense associated with new debt issuances.

Adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA) totaled $327 million in the 2020 third quarter, compared to third quarter 2019 adjusted EBITDA of $901 million. See page A-11 for the adjusted EBITDA calculation.

Selected Performance Information
The company added 127 new properties (19,064 rooms) to its worldwide lodging portfolio during the 2020 third quarter, including roughly 1,400 rooms converted from competitor brands and approximately 7,600 rooms in international markets. Thirty-one properties (6,066 rooms) exited the system during the quarter. At quarter-end, Marriott’s global lodging system totaled roughly 7,600 properties and timeshare resorts, with nearly 1,414,000 rooms.

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At quarter-end, the company’s worldwide development pipeline totaled 2,899 properties with more than 496,000 rooms, including 1,201 properties with approximately 228,000 rooms under construction and 160 properties with roughly 25,000 rooms approved for development, but not yet subject to signed contracts.

In the 2020 third quarter, worldwide RevPAR declined 65.9 percent (a 65.9 percent decline using actual dollars). North American RevPAR declined 65.4 percent (a 65.4 percent decline using actual dollars), and international RevPAR declined 67.4 percent (a 67.3 percent decline using actual dollars).

Balance Sheet and Liquidity
At quarter-end, Marriott’s net debt was $9.4 billion, representing total debt of $11.0 billion less cash and cash equivalents of $1.6 billion. At year-end 2019, the company’s net debt was $10.7 billion, representing total debt of $10.9 billion less cash and cash equivalents of $0.2 billion.

In the third quarter, the company issued $1.0 billion of Series GG Senior Notes due in 2032 with a 3.5 percent interest rate coupon.

The company’s net liquidity was approximately $5.1 billion as of the end of the third quarter, representing roughly $1.5 billion in available cash balances, and $3.6 billion of unused borrowing capacity under its revolving credit facility, less $30 million of commercial paper outstanding.

The company halted share repurchases in February of this year and suspended its quarterly dividend beginning in the second quarter.

COVID-19
Due to the numerous uncertainties associated with COVID-19, Marriott cannot presently estimate the financial impact of this unprecedented situation, which is highly dependent on the severity and duration of the pandemic and its impacts, but expects that COVID-19 will continue to be material to the company’s results.

The company expects to provide additional information about the current impact of COVID-19 on its business on its call later this morning.

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Marriott International, Inc. (NASDAQ: MAR) will conduct its quarterly earnings review for the investment community and news media on Friday, November 6, 2020 at 8:30 a.m. Eastern Time (ET). The conference call will be webcast simultaneously via Marriott’s investor relations website at http://www.marriott.com/investor, click on “Events & Presentations” and click on the quarterly conference call link. A replay will be available at that same website until November 6, 2021.

The telephone dial-in number for the conference call is 706-679-3455 and the conference ID is 5783987. A telephone replay of the conference call will be available from 2:00 p.m. ET, Friday, November 6, 2020 until 8:00 p.m. ET, Friday, November 13, 2020. To access the replay, call 404-537-3406. The conference ID for the recording is 5783987.

Note on forward-looking statements: All statements in this press release and the accompanying schedules are made as of November 6, 2020. We undertake no obligation to publicly update or revise these statements, whether as a result of new information, future events or otherwise. This press release and the accompanying schedules contain "forward-looking statements" within the meaning of federal securities laws, including statements related to the expected effects on our business of the COVID-19 pandemic and efforts to contain it (COVID-19); future performance of the company's hotels; RevPAR, occupancy and demand estimates and trends; our development pipeline, room additions, terminations and net rooms growth; our liquidity expectations; and similar statements concerning anticipated future events and expectations that are not historical facts. We caution you that these statements are not guarantees of future performance and are subject to numerous evolving risks and uncertainties that we may not be able to accurately predict or assess, including those we identify below and other risk factors that we identify in our Securities and Exchange Commission filings, including our most recent Quarterly Report on Form 10-Q. Risks that could affect forward-looking statements in this press release include the duration and scope of COVID-19, including the location and extent of resurgences of the virus and the availability of effective treatments or vaccines; its short and longer-term impact on the demand for travel, transient and group business, and levels of consumer confidence; actions governments, businesses and individuals have taken or may take in response to the pandemic, including limiting or banning travel and/or in-person gatherings or imposing occupancy or other restrictions on lodging or other facilities; the impact of the pandemic and actions taken in response to the pandemic on global and regional economies, travel, and economic activity, including the duration and magnitude of its impact on unemployment rates and consumer discretionary spending; the ability of our owners and franchisees to successfully navigate the impacts of COVID-19; the pace of recovery when the pandemic subsides or effective treatments or vaccines become available; general economic uncertainty in key global markets and a worsening of global economic conditions or low levels of economic growth; the effects of steps we and our property owners and franchisees take to reduce operating costs and/or enhance certain health and cleanliness protocols at our hotels; the impacts of our employee furloughs and reduced work week schedules implemented during portions of 2020, our voluntary transition program and our other restructuring activities; competitive conditions in the lodging industry; relationships with clients and property owners; the availability of capital to finance hotel growth and refurbishment; the extent to which we experience adverse effects from data security incidents; and changes in tax laws in countries in which we earn significant income. Any of these factors could cause actual results to differ materially from the expectations we express or imply in this press release.

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Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly-awarded travel program. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on Twitter and Instagram.

Marriott may post updates about COVID-19 and other matters on its investor relations website at www.marriott.com/investor or Marriott's news center website at www.marriottnewscenter.com. Marriott encourages investors, the media, and others interested in the company to review and subscribe to the information Marriott posts on these websites, which may be material. The contents of these websites are not incorporated by reference into this press release or any report or document Marriott files with the SEC, and any references to the websites are intended to be inactive textual references only.


CONTACT:
Connie Kim
Corporate Relations
(301) 380-4028
connie.kim@marriott.com
Jackie Burka McConagha
Investor Relations
(301) 380-5126
jackie.burka@marriott.com
Betsy Dahm
Investor Relations
(301) 380-3372
betsy.dahm@marriott.com

IRPR#1

Tables follow
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MARRIOTT INTERNATIONAL, INC.
PRESS RELEASE SCHEDULES
TABLE OF CONTENTS
QUARTER 3, 2020
Consolidated Statements of Income - As Reported
Non-GAAP Financial Measures
Total Lodging Products
Key Lodging Statistics
Adjusted EBITDA
Explanation of Non-GAAP Financial and Performance Measures




MARRIOTT INTERNATIONAL, INC.
CONSOLIDATED STATEMENTS OF INCOME - AS REPORTED
THIRD QUARTER 2020 AND 2019
(in millions except per share amounts, unaudited)
As ReportedAs ReportedPercent
Three Months EndedThree Months EndedBetter/(Worse)
September 30, 2020September 30, 2019Reported 2020 vs. 2019
REVENUES
Base management fees$87 $291 (70)
Franchise fees 1
279 530 (47)
Incentive management fees31 134 (77)
   Gross Fee Revenues397 955 (58)
Contract investment amortization 2
(48)(16)(200)
   Net Fee Revenues349 939 (63)
Owned, leased, and other revenue 3
116 393 (70)
Cost reimbursement revenue 4
1,789 3,952 (55)
   Total Revenues2,254 5,284 (57)
OPERATING COSTS AND EXPENSES
Owned, leased, and other - direct 5
134 326 59 
Depreciation, amortization, and other 6
53 52 (2)
General, administrative, and other 7
131 220 40 
Restructuring and merger-related charges89 
Reimbursed expenses 4
1,683 4,070 59 
   Total Expenses2,002 4,677 57 
OPERATING INCOME252 607 (58)
Gains and other income, net 8
10 (80)
Interest expense(113)(100)(13)
Interest income (25)
Equity in (losses) earnings 9
(20)(1,100)
INCOME BEFORE INCOME TAXES127 527 (76)
Provision for income taxes(27)(140)81 
NET INCOME$100 $387 (74)
EARNINGS PER SHARE
   Earnings per share - basic$0.31 $1.17 (74)
   Earnings per share - diluted$0.31 $1.16 (73)
Basic Shares325.9 329.9 
Diluted Shares326.8 332.5 

1Franchise fees include fees from our franchise agreements, application and relicensing fees, licensing fees from our timeshare, credit card programs, and residential branding fees.
2Contract investment amortization includes amortization of capitalized costs to obtain contracts with our owner and franchisee customers, and any related impairments, accelerations, or write-offs.
3Owned, leased, and other revenue includes revenue from the properties we own or lease, termination fees, and other revenue.
4Cost reimbursement revenue includes reimbursements from properties for property-level and centralized programs and services that we operate for the benefit of our hotel owners. Reimbursed expenses include costs incurred by Marriott for certain property-level operating expenses and centralized programs and services.
5Owned, leased, and other - direct expenses include operating expenses related to our owned or leased hotels, including lease payments and pre-opening expenses.
6Depreciation, amortization, and other expenses include depreciation for fixed assets, amortization of capitalized costs incurred to acquire management, franchise, and license agreements, and any related impairments, accelerations, or write-offs.
7General, administrative, and other expenses include our corporate and business segments overhead costs and general expenses.
8Gains and other income, net includes gains and losses on the sale of real estate, the sale of joint venture interests and other investments, and adjustments from other equity investments.
9Equity in (loss) earnings include our equity in earnings or losses of unconsolidated equity method investments.


A-1


MARRIOTT INTERNATIONAL, INC.
CONSOLIDATED STATEMENTS OF INCOME - AS REPORTED
THIRD QUARTER 2020 AND 2019
(in millions except per share amounts, unaudited)
As ReportedAs ReportedPercent
Nine Months EndedNine Months EndedBetter/(Worse)
September 30, 2020
September 30, 2019
Reported 2020 vs. 2019
REVENUES
Base management fees$341 $882 (61)
Franchise fees 1
876 1,505 (42)
Incentive management fees43 462 (91)
   Gross Fee Revenues1,260 2,849 (56)
Contract investment amortization 2
(94)(45)(109)
   Net Fee Revenues1,166 2,804 (58)
Owned, leased, and other revenue 3
445 1,186 (62)
Cost reimbursement revenue 4
6,788 11,611 (42)
   Total Revenues8,399 15,601 (46)
OPERATING COSTS AND EXPENSES
Owned, leased, and other - direct 5
527 982 46 
Depreciation, amortization, and other 6
275 162 (70)
General, administrative, and other 7
579 671 14 
Restructuring and merger-related charges191 97 
Reimbursed expenses 4
6,801 12,069 44 
   Total Expenses8,187 14,075 42 
OPERATING INCOME212 1,526 (86)
Gains and other income, net 8
16 (81)
Interest expense(333)(299)(11)
Interest income 20 20 — 
Equity in (losses) earnings 9
(54)10 (640)
(LOSS) INCOME BEFORE INCOME TAXES(152)1,273 (112)
Benefit (provision) for income taxes49 (279)118 
NET (LOSS) INCOME$(103)$994 (110)
(LOSS) EARNINGS PER SHARE
   (Loss) Earnings per share - basic$(0.32)$2.97 (111)
   (Loss) Earnings per share - diluted$(0.32)$2.95 (111)
Basic Shares325.7 334.4 
Diluted Shares10
325.7 337.2 

1Franchise fees include fees from our franchise agreements, application and relicensing fees, licensing fees from our timeshare, credit card programs, and residential branding fees.
2Contract investment amortization includes amortization of capitalized costs to obtain contracts with our owner and franchisee customers, and any related impairments, accelerations, or write-offs.
3Owned, leased, and other revenue includes revenue from the properties we own or lease, termination fees, and other revenue.
4Cost reimbursement revenue includes reimbursements from properties for property-level and centralized programs and services that we operate for the benefit of our hotel owners. Reimbursed expenses include costs incurred by Marriott for certain property-level operating expenses and centralized programs and services.
5Owned, leased, and other - direct expenses include operating expenses related to our owned or leased hotels, including lease payments and pre-opening expenses.
6Depreciation, amortization, and other expenses include depreciation for fixed assets, amortization of capitalized costs incurred to acquire management, franchise, and license agreements, and any related impairments, accelerations, or write-offs.
7General, administrative, and other expenses include our corporate and business segments overhead costs and general expenses.
8Gains and other income, net includes gains and losses on the sale of real estate, the sale of joint venture interests and other investments, and adjustments from other equity investments.
9Equity in (loss) earnings include our equity in earnings or losses of unconsolidated equity method investments.
10Basic and fully diluted weighted average shares outstanding used to calculate (loss) earnings per share for the period in which we had a loss are the same because inclusion of additional equivalents would be anti-dilutive.
A-2


MARRIOTT INTERNATIONAL, INC.
NON-GAAP FINANCIAL MEASURES
($ in millions except per share amounts)


The following table presents our reconciliations of Adjusted operating income, Adjusted operating income margin, Adjusted net income (loss), and Adjusted diluted earnings (loss) per share, to the most directly comparable GAAP measure. Adjusted total revenues is used in the determination of Adjusted operating income margin.

Three Months EndedNine Months Ended
September 30, 2020September 30, 2019Percent Better/(Worse)September 30, 2020September 30, 2019Percent Better/(Worse)
Total revenues, as reported$2,254 $5,284 $8,399 $15,601 
Less: Cost reimbursement revenue(1,789)(3,952)(6,788)(11,611)
Adjusted total revenues**465 1,332 1,611 3,990 
Operating income, as reported252 607 212 1,526 
Less: Cost reimbursement revenue(1,789)(3,952)(6,788)(11,611)
Add: Reimbursed expenses1,683 4,070 6,801 12,069 
Add: Restructuring and merger-related charges191 
Adjusted operating income **147 734 -80 %230 2,175 -89 %
Operating income margin11 %11 %3 %10 %
Adjusted operating income margin **32 %55 %14 %55 %
Net income (loss), as reported100 387 (103)994 
Less: Cost reimbursement revenue(1,789)(3,952)(6,788)(11,611)
Add: Reimbursed expenses1,683 4,070 6,801 12,069 
Add: Restructuring and merger-related charges191 
Income tax effect of above adjustments25 (26)(20)(148)
Adjusted net income (loss) **$20 $488 -96 %$(105)$1,495 -107 %
Diluted earnings (loss) per share, as reported$0.31 $1.16 $(0.32)$2.95 
Adjusted diluted earnings (loss) per share**$0.06 $1.47 -96 %$(0.32)$4.43 -107 %

**Denotes non-GAAP financial measures. Please see pages A-12 and A-13 for information about our reasons for providing these alternative financial measures and the limitations on their use.

A-3


MARRIOTT INTERNATIONAL, INC.
TOTAL LODGING PRODUCTS
As of September 30, 2020

North AmericaTotal InternationalTotal Worldwide
UnitsRoomsUnitsRoomsUnitsRooms
Managed752 237,107 1,255 324,089 2,007 561,196 
Marriott Hotels115 62,210 176 51,626 291 113,836 
Marriott Hotels Serviced Apartments— — 154 154 
Sheraton 28 23,609 191 64,360 219 87,969 
Courtyard232 36,900 105 22,878 337 59,778 
Westin41 22,349 71 21,720 112 44,069 
JW Marriott20 12,192 61 22,692 81 34,884 
Renaissance25 11,051 58 18,109 83 29,160 
The Ritz-Carlton38 11,404 62 16,008 100 27,412 
The Ritz-Carlton Serviced Apartments— — 713 713 
Le Méridien160 74 20,856 76 21,016 
Four Points134 76 20,041 77 20,175 
Residence Inn107 16,199 701 113 16,900 
W Hotels24 6,911 31 8,148 55 15,059 
The Luxury Collection2,236 51 9,242 56 11,478 
Gaylord Hotels9,918 — — 9,918 
St. Regis10 1,968 34 7,819 44 9,787 
St. Regis Serviced Apartments— — 70 70 
Aloft330 40 9,047 41 9,377 
AC Hotels by Marriott901 68 8,323 73 9,224 
Delta Hotels25 6,770 360 26 7,130 
Fairfield by Marriott1,539 34 5,478 41 7,017 
SpringHill Suites30 4,896 — — 30 4,896 
Marriott Executive Apartments— — 33 4,814 33 4,814 
Autograph Collection2,094 14 2,200 22 4,294 
Protea Hotels— — 33 4,043 33 4,043 
EDITION1,209 1,488 11 2,697 
TownePlace Suites17 1,947 — — 17 1,947 
Element180 1,421 1,601 
Moxy— — 887 887 
Tribute Portfolio— — 453 453 
Bulgari— — 438 438 
 Franchised 4,663 670,374 657 134,448 5,320 804,822 
Courtyard816 108,706 88 16,264 904 124,970 
Fairfield by Marriott1,041 96,991 26 4,523 1,067 101,514 
Residence Inn737 87,980 12 1,474 749 89,454 
Marriott Hotels222 70,148 59 16,928 281 87,076 
Sheraton158 47,465 65 18,676 223 66,141 
SpringHill Suites449 51,708 — — 449 51,708 
TownePlace Suites431 43,526 — — 431 43,526 
Westin89 29,964 23 7,171 112 37,135 
Autograph Collection111 22,074 62 12,258 173 34,332 
Four Points159 24,027 55 8,722 214 32,749 
Renaissance62 17,823 28 7,691 90 25,514 
Aloft129 18,775 19 3,100 148 21,875 
AC Hotels by Marriott66 11,102 35 6,269 101 17,371 
Moxy21 4,149 45 9,002 66 13,151 
Delta Hotels48 10,612 1,706 55 12,318 
The Luxury Collection11 2,794 47 8,702 58 11,496 
Le Méridien19 4,320 16 4,225 35 8,545 
JW Marriott13 5,947 1,624 19 7,571 
Element52 6,954 293 54 7,247 
Tribute Portfolio23 4,027 17 1,947 40 5,974 
Protea Hotels— — 37 2,961 37 2,961 
Design Hotels853 761 11 1,614 
The Ritz-Carlton429 — — 429 
Bulgari— — 85 85 
Marriott Executive Apartments— — 66 66 
A-4


MARRIOTT INTERNATIONAL, INC.
TOTAL LODGING PRODUCTS
As of September 30, 2020
North AmericaTotal InternationalTotal Worldwide
UnitsRoomsUnitsRoomsUnitsRooms
Owned/Leased26 6,483 40 9,161 66 15,644 
Courtyard19 2,814 894 23 3,708 
Marriott Hotels1,308 1,631 2,939 
Sheraton— — 1,830 1,830 
W Hotels779 665 1,444 
Protea Hotels— — 1,168 1,168 
Westin1,073 — — 1,073 
Renaissance317 505 822 
Autograph Collection 1
— — 705 705 
The Ritz-Carlton— — 550 550 
JW Marriott— — 496 496 
The Luxury Collection 2
— — 417 417 
Residence Inn192 140 332 
St. Regis— — 160 160 
 Residences 60 6,318 35 2,919 95 9,237 
The Ritz-Carlton Residences 35 4,064 11 938 46 5,002 
W Residences 10 1,089 519 15 1,608 
St. Regis Residences 703 598 15 1,301 
Bulgari Residences— — 514 514 
Westin Residences 266 — — 266 
The Luxury Collection Residences151 115 266 
Marriott Hotels Residences— — 108 108 
Autograph Collection Residences— — 62 62 
Sheraton Residences— — 50 50 
EDITION Residences 45 — — 45 
Le Méridien Residences— — 15 15 
Timeshare*72 18,905 19 3,850 91 22,755 
Grand Total5,573 939,187 2,006 474,467 7,579 1,413,654 

* Timeshare property and room counts are included on this table in their geographical locations.  For external reporting purposes, these counts are captured in the Corporate segment.
1Includes five properties acquired when we purchased Elegant Hotels Group in December 2019 which we currently intend to re-brand under the Autograph Collection brand following the completion of planned renovations.
2Includes two properties acquired when we purchased Elegant Hotels Group in December 2019 which we currently intend to re-brand under The Luxury Collection brand following the completion of planned renovations.

A-5


MARRIOTT INTERNATIONAL, INC.
TOTAL LODGING PRODUCTS
As of September 30, 2020
North AmericaTotal InternationalTotal Worldwide
Total SystemwideUnitsRoomsUnitsRoomsUnitsRooms
Luxury185 51,921 352 82,001 537 133,922 
JW Marriott33 18,139 68 24,812 101 42,951 
The Ritz-Carlton39 11,833 64 16,558 103 28,391 
The Ritz-Carlton Residences35 4,064 11 938 46 5,002 
The Ritz-Carlton Serviced Apartments— — 713 713 
The Luxury Collection 1
16 5,030 102 18,361 118 23,391 
The Luxury Collection Residences151 115 266 
W Hotels26 7,690 33 8,813 59 16,503 
W Residences10 1,089 519 15 1,608 
St. Regis10 1,968 35 7,979 45 9,947 
St. Regis Residences703 598 15 1,301 
St. Regis Serviced Apartments— — 70 70 
EDITION1,209 1,488 11 2,697 
EDITION Residences45 — — 45 
Bulgari— — 523 523 
Bulgari Residences— — 514 514 
Full-Service994 348,411 930 260,987 1,924 609,398 
Marriott Hotels339 133,666 240 70,185 579 203,851 
Marriott Hotels Residences— — 108 108 
Marriott Hotels Serviced Apartments— — 154 154 
Sheraton186 71,074 260 84,866 446 155,940 
Sheraton Residences— — 50 50 
Westin131 53,386 94 28,891 225 82,277 
Westin Residences266 — — 266 
Renaissance88 29,191 88 26,305 176 55,496 
Autograph Collection 2
119 24,168 83 15,163 202 39,331 
Autograph Collection Residences— — 62 62 
Le Méridien21 4,480 90 25,081 111 29,561 
Le Méridien Residences— — 15 15 
Delta Hotels73 17,382 2,066 81 19,448 
Gaylord Hotels9,918 — — 9,918 
Tribute Portfolio23 4,027 22 2,400 45 6,427 
Marriott Executive Apartments— — 34 4,880 34 4,880 
Design Hotels853 761 11 1,614 
Limited-Service4,322 519,950 705 127,629 5,027 647,579 
Courtyard1,067 148,420 197 40,036 1,264 188,456 
Fairfield by Marriott1,048 98,530 60 10,001 1,108 108,531 
Residence Inn845 104,371 19 2,315 864 106,686 
SpringHill Suites479 56,604 — — 479 56,604 
Four Points160 24,161 131 28,763 291 52,924 
TownePlace Suites448 45,473 — — 448 45,473 
Aloft130 19,105 59 12,147 189 31,252 
AC Hotels by Marriott71 12,003 103 14,592 174 26,595 
Moxy21 4,149 50 9,889 71 14,038 
Element53 7,134 1,714 62 8,848 
Protea Hotels— — 77 8,172 77 8,172 
Timeshare*72 18,905 19 3,850 91 22,755 
Grand Total5,573 939,187 2,006 474,467 7,579 1,413,654 
* Timeshare property and room counts are included on this table in their geographical locations.  For external reporting purposes, these counts are captured in the Corporate segment.
1Includes two properties acquired when we purchased Elegant Hotels Group in December 2019 which we currently intend to re-brand under The Luxury Collection brand following the completion of planned renovations.
2Includes five properties acquired when we purchased Elegant Hotels Group in December 2019 which we currently intend to re-brand under the Autograph Collection brand following the completion of planned renovations.

A-6


MARRIOTT INTERNATIONAL, INC.
KEY LODGING STATISTICS
In Constant $

Comparable Company-Operated North American Properties
Three Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Brand2020vs. 20192020vs. 20192020vs. 2019
JW Marriott$49.27 -75.0 %20.6 %-59.1 %pts.$239.49 -3.3 %
The Ritz-Carlton$101.50 -63.0 %27.2 %-44.4 %pts.$373.43 -2.6 %
W Hotels$39.79 -81.5 %20.1 %-60.1 %pts.$198.47 -26.0 %
Composite North American Luxury 1
$68.69 -72.0 %22.4 %-54.4 %pts.$306.91 -3.9 %
Marriott Hotels$22.30 -85.4 %16.7 %-62.1 %pts.$133.66 -31.0 %
Sheraton$18.36 -88.9 %13.8 %-68.2 %pts.$132.85 -34.3 %
Westin$29.51 -83.2 %19.6 %-61.0 %pts.$150.59 -30.9 %
Composite North American Premium 2
$23.57 -84.9 %16.6 %-62.6 %pts.$141.69 -27.9 %
North American Full-Service 3
$32.60 -81.2 %17.8 %-61.0 %pts.$183.28 -16.9 %
Courtyard$27.30 -73.8 %28.0 %-46.2 %pts.$97.48 -30.6 %
Residence Inn$61.60 -53.8 %48.6 %-33.5 %pts.$126.85 -21.9 %
Composite North American Limited-Service 4
$36.23 -67.7 %33.4 %-43.5 %pts.$108.45 -25.5 %
North American - All 5
$33.78 -78.0 %22.9 %-55.3 %pts.$147.65 -24.9 %

Comparable Systemwide North American Properties
Three Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Brand2020vs. 20192020vs. 20192020vs. 2019
JW Marriott$48.78 -74.6 %22.3 %-56.9 %pts.$219.09 -9.8 %
The Ritz-Carlton$98.97 -64.2 %26.8 %-45.7 %pts.$369.90 -3.1 %
W Hotels$39.79 -81.5 %20.1 %-60.1 %pts.$198.47 -26.0 %
Composite North American Luxury 1
$64.56 -72.7 %22.9 %-54.6 %pts.$281.82 -7.6 %
Marriott Hotels$29.56 -77.8 %22.7 %-52.8 %pts.$130.01 -26.3 %
Sheraton$25.44 -79.2 %23.2 %-53.5 %pts.$109.64 -31.2 %
Westin$32.88 -78.9 %23.4 %-55.4 %pts.$140.77 -28.8 %
Composite North American Premium 2
$31.61 -77.0 %23.5 %-53.0 %pts.$134.44 -25.3 %
North American Full-Service 3
$35.29 -76.3 %23.4 %-53.2 %pts.$150.54 -22.4 %
Courtyard$38.42 -64.2 %37.3 %-38.3 %pts.$102.99 -27.5 %
Residence Inn$69.28 -45.0 %58.9 %-23.7 %pts.$117.62 -22.9 %
Fairfield by Marriott$43.63 -51.5 %46.8 %-29.3 %pts.$93.22 -21.2 %
Composite North American Limited-Service 4
$48.02 -55.0 %46.3 %-31.5 %pts.$103.80 -24.3 %
North American - All 5
$42.85 -65.4 %37.0 %-40.3 %pts.$115.82 -27.6 %
1Includes JW Marriott, The Ritz-Carlton, W Hotels, The Luxury Collection, St. Regis, and EDITION.
2Includes Marriott Hotels, Sheraton, Westin, Renaissance, Autograph Collection, Delta Hotels, Gaylord Hotels, and Le Méridien. Systemwide also includes Tribute Portfolio.
3Includes Composite North American Luxury and Composite North American Premium.
4Includes Courtyard, Residence Inn, Fairfield by Marriott, SpringHill Suites, TownePlace Suites, Four Points, Aloft, Element, and AC Hotels by Marriott. Systemwide also includes Moxy.
5Includes North American Full-Service and Composite North American Limited-Service.
A-7


MARRIOTT INTERNATIONAL, INC.
KEY LODGING STATISTICS
In Constant $
Comparable Company-Operated International Properties
Three Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Region2020vs. 2019 2020vs. 2019 2020vs. 2019
Greater China$64.48 -24.5 %62.6 %-9.6 %pts.$103.05 -12.9 %
Rest of Asia Pacific$26.73 -76.9 %24.3 %-51.2 %pts.$110.24 -27.9 %
Asia Pacific$47.18 -52.4 %45.0 %-28.7 %pts.$104.83 -22.1 %
Caribbean & Latin America$22.15 -78.2 %16.7 %-44.8 %pts.$132.54 -19.9 %
Europe$33.34 -81.9 %18.0 %-62.5 %pts.$185.36 -19.1 %
Middle East & Africa$34.17 -61.6 %25.8 %-40.0 %pts.$132.30 -2.0 %
International - All 1
$39.97 -65.7 %33.6 %-39.3 %pts.$118.96 -25.5 %
Worldwide 2
$37.09 -72.2 %28.6 %-46.7 %pts.$129.61 -26.9 %

Comparable Systemwide International Properties
Three Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Region2020vs. 2019 2020vs. 2019 2020vs. 2019
Greater China$63.05 -25.6 %61.4 %-10.0 %pts.$102.73 -13.4 %
Rest of Asia Pacific$31.45 -73.1 %25.4 %-49.8 %pts.$123.86 -20.5 %
Asia Pacific$46.80 -53.8 %42.9 %-30.5 %pts.$109.17 -21.0 %
Caribbean & Latin America$15.61 -82.0 %14.7 %-45.0 %pts.$106.24 -26.8 %
Europe$34.36 -78.6 %20.8 %-58.7 %pts.$165.11 -18.0 %
Middle East & Africa$31.93 -62.4 %25.3 %-40.7 %pts.$126.03 -2.1 %
International - All 1
$37.42 -67.4 %30.7 %-41.9 %pts.$122.06 -22.8 %
Worldwide 2
$41.24 -65.9 %35.1 %-40.8 %pts.$117.44 -26.4 %

1Includes Asia Pacific, Caribbean & Latin America, Europe, and Middle East & Africa.
2Includes North American - All and International - All.
A-8


MARRIOTT INTERNATIONAL, INC.
KEY LODGING STATISTICS
In Constant $
Comparable Company-Operated North American Properties
Nine Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Brand2020vs. 20192020vs. 20192020vs. 2019
JW Marriott$78.89 -64.2 %28.6 %-51.0 %pts.$275.88 -0.3 %
The Ritz-Carlton$134.18 -56.6 %31.6 %-43.1 %pts.$424.45 2.6 %
W Hotels$65.14 -68.6 %27.3 %-49.0 %pts.$238.44 -12.3 %
Composite North American Luxury 1
$104.13 -61.0 %29.4 %-47.5 %pts.$354.32 1.9 %
Marriott Hotels$48.95 -68.6 %26.9 %-50.7 %pts.$181.88 -9.5 %
Sheraton$45.01 -71.7 %25.5 %-53.0 %pts.$176.84 -12.8 %
Westin$52.49 -69.0 %27.7 %-50.3 %pts.$189.19 -13.0 %
Composite North American Premium 2
$48.24 -69.1 %26.5 %-51.0 %pts.$181.95 -9.5 %
North American Full-Service 3
$59.46 -66.6 %27.1 %-50.3 %pts.$219.51 -4.7 %
Courtyard$37.53 -63.7 %30.9 %-41.6 %pts.$121.62 -14.9 %
Residence Inn$67.13 -48.5 %47.4 %-32.8 %pts.$141.63 -13.0 %
Composite North American Limited-Service 4
$45.59 -58.9 %35.5 %-39.6 %pts.$128.43 -13.1 %
North American - All 5
$54.93 -64.8 %29.8 %-46.8 %pts.$184.08 -9.7 %
Comparable Systemwide North American Properties
Nine Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Brand2020vs. 20192020vs. 20192020vs. 2019
JW Marriott$76.36 -63.2 %28.5 %-49.6 %pts.$267.95 0.8 %
The Ritz-Carlton$130.37 -57.5 %31.0 %-43.9 %pts.$419.97 2.5 %
W Hotels$65.14 -68.6 %27.3 %-49.0 %pts.$238.44 -12.3 %
Composite North American Luxury 1
$96.77 -61.6 %29.2 %-47.6 %pts.$331.36 1.0 %
Marriott Hotels$46.98 -64.8 %29.2 %-45.1 %pts.$160.88 -10.6 %
Sheraton$39.79 -66.0 %29.7 %-43.7 %pts.$134.01 -15.9 %
Westin$52.98 -65.5 %30.0 %-46.5 %pts.$176.87 -12.0 %
Composite North American Premium 2
$48.27 -64.6 %29.7 %-44.9 %pts.$162.76 -11.0 %
North American Full-Service 3
$53.70 -64.0 %29.6 %-45.2 %pts.$181.40 -9.1 %
Courtyard$43.15 -58.4 %36.6 %-36.5 %pts.$117.85 -16.9 %
Residence Inn$68.90 -42.7 %54.6 %-25.1 %pts.$126.21 -16.2 %
Fairfield by Marriott$41.45 -50.8 %42.0 %-30.3 %pts.$98.76 -15.3 %
Composite North American Limited-Service 4
$49.43 -51.5 %43.4 %-31.5 %pts.$113.93 -16.3 %
North American - All 5
$51.16 -57.7 %37.8 %-37.0 %pts.$135.36 -16.3 %

1Includes JW Marriott, The Ritz-Carlton, W Hotels, The Luxury Collection, St. Regis, and EDITION.
2Includes Marriott Hotels, Sheraton, Westin, Renaissance, Autograph Collection, Delta Hotels, Gaylord Hotels, and Le Méridien. Systemwide also includes Tribute Portfolio.
3Includes Composite North American Luxury and Composite North American Premium.
4Includes Courtyard, Residence Inn, Fairfield by Marriott, SpringHill Suites, TownePlace Suites, Four Points, Aloft, Element, and AC Hotels by Marriott. Systemwide also includes Moxy.
5Includes North American Full-Service and Composite North American Limited-Service.
A-9



MARRIOTT INTERNATIONAL, INC.
KEY LODGING STATISTICS
In Constant $
Comparable Company-Operated International Properties
Nine Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Region2020vs. 20192020vs. 20192020vs. 2019
Greater China$42.51 -49.2 %41.2 %-27.1 %pts.$103.11 -15.9 %
Rest of Asia Pacific$42.06 -63.3 %30.6 %-42.5 %pts.$137.40 -12.4 %
Asia Pacific$42.30 -56.8 %36.4 %-34.1 %pts.$116.34 -16.2 %
Caribbean & Latin America$53.66 -57.8 %25.7 %-38.0 %pts.$208.81 4.4 %
Europe$39.95 -73.9 %22.9 %-51.7 %pts.$174.44 -15.1 %
Middle East & Africa$48.31 -50.5 %34.2 %-32.0 %pts.$141.20 -4.2 %
International - All 1
$43.71 -61.0 %32.2 %-37.9 %pts.$135.63 -15.2 %
Worldwide 2
$48.91 -63.1 %31.1 %-42.0 %pts.$157.20 -13.3 %

Comparable Systemwide International Properties
Nine Months Ended September 30, 2020 and September 30, 2019
REVPAROccupancyAverage Daily Rate
Region2020vs. 20192020vs. 20192020vs. 2019
Greater China$41.76 -49.8 %40.6 %-27.2 %pts.$102.95 -16.1 %
Rest of Asia Pacific$43.30 -62.1 %31.0 %-41.8 %pts.$139.82 -11.0 %
Asia Pacific$42.60 -57.1 %35.7 %-34.7 %pts.$119.45 -15.3 %
Caribbean & Latin America$41.44 -60.9 %24.2 %-37.7 %pts.$171.10 0.0 %
Europe$37.10 -72.0 %23.9 %-49.3 %pts.$155.31 -14.2 %
Middle East & Africa$45.63 -51.0 %33.6 %-32.4 %pts.$135.90 -3.6 %
International - All 1
$41.27 -62.1 %30.6 %-39.0 %pts.$134.98 -13.8 %
Worldwide 2
$48.23 -59.0 %35.7 %-37.6 %pts.$135.27 -15.6 %

1Includes Asia Pacific, Caribbean & Latin America, Europe, and Middle East & Africa.
2Includes North American - All and International - All.

A-10


MARRIOTT INTERNATIONAL, INC.
NON-GAAP FINANCIAL MEASURES
ADJUSTED EBITDA
($ in millions)
Fiscal Year 2020
First
Quarter
Second
Quarter
Third
Quarter
Total
Net income (loss), as reported$31 $(234)$100 $(103)
Cost reimbursement revenue(3,797)(1,202)(1,789)(6,788)
Reimbursed expenses3,877 1,241 1,683 6,801 
Interest expense93 127 113 333 
Interest expense from unconsolidated joint ventures 12 16 
(Benefit) provision for income taxes(12)(64)27 (49)
Depreciation and amortization150 72 53 275 
Contract investment amortization25 21 48 94 
Depreciation classified in reimbursed expenses26 27 27 80 
Depreciation and amortization from unconsolidated joint ventures16 26 
Share-based compensation41 50 49 140 
Restructuring and merger-related (recoveries) charges(2)
Adjusted EBITDA **$442 $61 $327 $830 
Change from 2019 Adjusted EBITDA **-46 %-94 %-64 %-69 %
Fiscal Year 2019
First
Quarter
Second
Quarter
Third
Quarter
Fourth
Quarter
Total
Net income, as reported$375 $232 $387 $279 $1,273 
Cost reimbursement revenue(3,756)(3,903)(3,952)(3,988)(15,599)
Reimbursed expenses3,892 4,107 4,070 4,370 16,439 
Interest expense97 102 100 95 394 
Interest expense from unconsolidated joint ventures
Provision for income taxes57 82 140 47 326 
Depreciation and amortization 54 56 52 179 341 
Contract investment amortization14 15 16 17 62 
Depreciation classified in reimbursed expenses30 29 33 29 121 
Depreciation and amortization from unconsolidated joint ventures29 
Share-based compensation40 50 47 49 186 
Gain on asset dispositions— — (9)(134)(143)
Restructuring and merger-related (recoveries) charges173 (53)138 
Adjusted EBITDA **$821 $952 $901 $901 $3,575 

**Denotes non-GAAP financial measures. Please see pages A-12 and A-13 for information about our reasons for providing these alternative financial measures and the limitations on their use.


A-11


MARRIOTT INTERNATIONAL, INC.
EXPLANATION OF NON-GAAP FINANCIAL AND PERFORMANCE MEASURES


In our press release and schedules, and on the related conference call, we report certain financial measures that are not required by, or presented in accordance with, United States generally accepted accounting principles (GAAP). We discuss management’s reasons for reporting these non-GAAP measures below, and the press release schedules reconcile the most directly comparable GAAP measure to each non-GAAP measure that we refer to. Although management evaluates and presents these non-GAAP measures for the reasons described below, please be aware that these non-GAAP measures have limitations and should not be considered in isolation or as a substitute for revenue, operating income, net income/loss, earnings/loss per share or any other comparable operating measure prescribed by GAAP. In addition, we may calculate and/or present these non-GAAP financial measures differently than measures with the same or similar names that other companies report, and as a result, the non-GAAP measures we report may not be comparable to those reported by others.

Adjusted Operating Income and Adjusted Operating Income Margin.  Adjusted operating income and Adjusted operating income margin exclude cost reimbursement revenue, reimbursed expenses, and restructuring and merger-related (recoveries) charges. Adjusted operating income margin reflects Adjusted operating income divided by Adjusted total revenues. We believe that these are meaningful metrics because they allow for period-over-period comparisons of our ongoing operations before these items and for the reasons further described below.

Adjusted Net Income/Loss and Adjusted Diluted Earnings/Loss Per Share. Adjusted net income/loss and Adjusted diluted EPS reflect our net income/loss and diluted earnings/loss per share excluding the impact of cost reimbursement revenue, reimbursed expenses, restructuring and merger-related (recoveries) charges, and the income tax effect of these adjustments. We calculate the income tax effect of the adjustments using an estimated tax rate applicable to each adjustment. We believe that these measures are meaningful indicators of our performance because they allow for period-over-period comparisons of our ongoing operations before these items and for the reasons further described below.
 
Adjusted Earnings Before Interest Expense, Taxes, Depreciation and Amortization (“Adjusted EBITDA”). Adjusted EBITDA reflects net income/loss excluding the impact of the following items: cost reimbursement revenue and reimbursed expenses, interest expense, depreciation (including depreciation classified in “Reimbursed expenses,” as discussed below), amortization, and benefit (provision) for income taxes, restructuring and merger-related (recoveries) charges, and share-based compensation expense for all periods presented. When applicable, Adjusted EBITDA also excludes gains and losses on asset dispositions made by us or by our joint venture investees.

In our presentations of Adjusted operating income and Adjusted operating income margin, Adjusted net income/loss, Adjusted diluted EPS and Adjusted EBITDA, we exclude charges incurred under our restructuring plans that we initiated beginning in the 2020 second quarter to achieve cost savings in response to the decline in lodging demand caused by COVID-19 and transition costs associated with the Starwood merger, which we record in the “Restructuring and merger-related charges” caption of our Income Statements, to allow for period-over period comparisons of our ongoing operations before the impact of these items. We exclude cost reimbursement revenue and reimbursed expenses, which relate to property-level and centralized programs and services that we operate for the benefit of our hotel owners. We do not operate these programs and services to generate a profit over the contract term, and accordingly, when we recover the costs that we incur for these programs and services from our hotel owners, we do not seek a mark-up. For property-level services, our owners typically reimburse us at the same time that we incur expenses. However, for centralized programs and services, our owners may reimburse us before or after we incur expenses, causing timing differences between the costs we incur and the related reimbursement from hotel owners in our operating and net income. Over the long term, these programs and services are not designed to impact our economics, either positively or negatively. Because we do not retain any such profits or losses over time, we exclude the net impact when evaluating period-over-period changes in our operating results.

We believe that Adjusted EBITDA is a meaningful indicator of our operating performance because it permits period-over-period comparisons of our ongoing operations before these items and facilitates our comparison of results before these items with results from other lodging companies. We use Adjusted EBITDA to evaluate companies because it excludes certain items that can vary widely across different industries or among companies within the same industry. For example, interest expense can be dependent on a company’s capital structure, debt levels, and credit ratings. Accordingly, the impact of interest expense on earnings can vary significantly among companies. The tax positions of companies can also vary because of their differing abilities to take advantage of tax benefits and because of the tax policies of the jurisdictions in which they operate. As a result, effective tax rates and provisions for income taxes can vary considerably among companies. Our Adjusted EBITDA also excludes depreciation and amortization expense which we report under “Depreciation, amortization, and other” as well as depreciation classified in “Reimbursed expenses” and “Contract investment amortization” in our Consolidated Statements of Income (our “Income Statements”), because companies utilize productive assets of different ages and use different methods of both acquiring and depreciating productive assets. Depreciation
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MARRIOTT INTERNATIONAL, INC.
EXPLANATION OF NON-GAAP FINANCIAL AND PERFORMANCE MEASURES

classified in “Reimbursed expenses” reflects depreciation of Marriott-owned assets, for which we receive cash from owners to reimburse the company for its investments made for the benefit of the system. These differences can result in considerable variability in the relative costs of productive assets and the depreciation and amortization expense among companies. We exclude share-based compensation expense in all periods presented to address the considerable variability among companies in recording compensation expense because companies use share-based payment awards differently, both in the type and quantity of awards granted.

RevPAR. In addition to the foregoing non-GAAP financial measures, we present Revenue per Available Room (“RevPAR”) as a performance measure. We believe RevPAR is a meaningful indicator of our performance because it measures the period-over-period change in room revenues for comparable properties. RevPAR relates to property level revenue and may not be comparable to similarly titled measures, such as revenues, and should not be viewed as necessarily correlating with our fee revenue. We calculate RevPAR by dividing room sales (recorded in local currency) for comparable properties by room nights available for the period. We do not consider interruptions related to COVID-19 when determining which properties to classify as comparable. We present growth in comparative RevPAR on a constant dollar basis, which we calculate by applying exchange rates for the current period to each period presented. We believe constant dollar analysis provides valuable information regarding our properties’ performance as it removes currency fluctuations from the presentation of such results.

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