Marriott® Enhances Web Capabilities û Now Book Reward Stays Online
MARRIOTT® ENHANCES WEB CAPABILITIES – NOW BOOK REWARD STAYS ONLINE
Internet becomes one-stop shop for redeeming free nights at Marriott hotels
WASHINGTON, D.C. – May 3, 2000 – Marriott International, Inc. (NYSE:MAR) announced today that guests can now go online to redeem Marriott Rewards points and make reservations for free hotel stays. The Marriott.com enhancement offers Marriott Rewards' 12 million members a "one-stop shop" when redeeming free nights at any of more than 1,800 participating Marriott hotels worldwide.
By accessing Marriott.com and MarriottRewards.com, members can:
View their available point balance Search for rewards based on preferred destination or number of points Redeem points for a chosen reward and request a redemption certificate Reserve free Marriott hotel stays using a Marriott Rewards redemption certificate "An increasing number of our members are turning to MarriottRewards.com and Marriott.com as a fast and easy way to make business and leisure travel plans," said Lynne Roach-Hildebrand, senior vice president of Marriott loyalty and database marketing. "This latest online enhancement enables our members to conduct all of their Marriott Rewards-related activities via the Internet – virtually 24 hours a day, seven days a week."
When ready to reserve a hotel stay using Marriott Rewards points online, members need simply visit MarriottRewards.com, click on "Redeem Points Online," request their reward redemption certificate, and then make a reservation at their preferred hotel, indicating an intent to use a Marriott Rewards redemption certificate.
Step-by-step details of how to request a Marriott Rewards redemption certificate and book a free hotel stay online are posted at www.MarriottRewards.com/redeem.asp. In addition, members may visit MarriottRewards.com to:
Update their membership profile and preferences
Submit credit for a missing stay
Order program information
View the latest member-exclusive offers
Check out current promotions
Explore new partnerships and rewards
To enroll or obtain information about Marriott Rewards, travelers may visit MarriottRewards.com or call 1 (800) 249-0800 from within the United States or Canada. Membership applications may also be obtained at the front desk of any participating hotel. Membership is complimentary.
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Release Available on Media Dedicated Resource Site:
www.MarriottNewsroom.com
In May 1997, Marriott International, Inc. (NYSE:MAR) introduced Marriott Rewards, the world’s largest multi-brand frequent guest program with 1,800 participating hotels and more than 12 million members. Marriott Rewards offers members the choice of earning/redeeming points or earning frequent flyer mileage at nine distinct lodging brands: Marriott Hotels, Resorts and Suites; Renaissance Hotels, Resorts and Suites; Marriott Conference Centers; Marriott Vacation Club International; Courtyard by Marriott; Fairfield Inn by Marriott; Residence Inn by Marriott; SpringHill Suites by Marriott and TownePlace Suites by Marriott. Points may also be earned at ExecuStay by Marriott and Marriott Executive Apartments. For the past three years, Marriott Rewards has been named “Best Hotel Reward Program in the World” by Business Traveller International magazine. Marriott Rewards can be found online at www.MarriottRewards.com.
CONTACT: Kim Manthei
Marriott International, Inc.
(301) 380-1949
kim.manthei@marriott.com
MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading worldwide hospitality company with over 2,000 operating units in the United States and 58 other countries and territories. Marriott Lodging operates and franchises hotels under the Marriott, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites and Ramada International brand names; develops and operates vacation ownership resorts under the Marriott, Ritz-Carlton and Horizons brands; operates Marriott Executive Apartments; provides furnished corporate housing through its ExecuStay by Marriott division; and operates conference centers. Other Marriott businesses include senior living communities and services, wholesale food distribution, procurement services, and The Ritz-Carlton Hotel Company LLC. The company is headquartered in Washington, D.C., and has approximately 151,000 employees. In fiscal year 1999, Marriott International reported systemwide sales of $17.7 billion. For more information or reservations, please visit us at www.marriott.com.