Marriott Does Its Part to Cut the Paper Chase With the Expansion of eFolio Throughout the U.S. and Canada
WASHINGTON, Nov 14, 2006 /PRNewswire via COMTEX News Network/ -- For those travelers who are forgetful or have a tendency to lose things, Marriott International, Inc. (NYSE: MAR) is cutting the paper chase by e-mailing hotel bills directly to guests. There is no need to stop at the front desk for a paper copy when guests can simply request an e-mail folio (eFolio) when they check in.
Last year, eFolio began with corporate accounts and expanded to provide folios by e-mail to Marriott Rewards members in the spring. More than 25 million Marriott Rewards members enjoy the added convenience of simply updating their online profiles on MarriottRewards.com so their folios are automatically e-mailed to them after every hotel stay.
Today, the e-mail option is available for all guests staying at JW Marriott, Marriott, Renaissance, Courtyard, Residence Inn, Fairfield Inn, TownePlace Suites, SpringHill Suites hotels and Marriott Vacation Clubs International resorts in the U.S. and nearly every property in Canada. Marriott surveyed 21,000 business travelers and found that an overwhelming majority -- 85 percent -- preferred e-mail access to their folios rather than having to go online to download their folios themselves.
With eFolio, Marriott will e-mail the hotel bill within 48 hours of check- out. The bill is always available and easily accessible in guests' e-mail inboxes whenever they need it for accounting and expense reporting purposes. The added convenience of eFolio is part of Marriott's Spirit To Serve Our Guests strategy.
MARRIOTT INTERNATIONAL, INC. (NYSE: MAR) is a leading lodging company with nearly 2,800 lodging properties in the United States and 67 other countries and territories. Marriott International operates and franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton, Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn, SpringHill Suites and Bulgari brand names; develops and operates vacation ownership resorts under the Marriott Vacation Club International, Horizons, The Ritz-Carlton Club and Grand Residences by Marriott brands; operates Marriott Executive Apartments; provides furnished corporate housing through its Marriott ExecuStay division; and operates conference centers and golf courses. The company is headquartered in Washington, D.C., and had approximately 143,000 employees at 2005 year-end. It is ranked as the lodging industry's most admired company and one of the best places to work for by FORTUNE(R). The company is also a 2006 U.S. Environmental Protection Agency (EPA) ENERGY STAR(R) Partner. In fiscal year 2005, Marriott International reported sales from continuing operations of $11.6 billion. For more information or reservations, please visit our web site at http://www.marriott.com.
SOURCE Marriott International, Inc.
John Wolf of Marriott Communications, +1-301-380-5718, or +1-202-437-6975, john.wolf@marriott.com
http://www.marriott.com
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